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auto}.form-error{margin:0;color:var(--danger-600);font-size:13px}.profile-form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:var(--space-5)}.profile-form-grid__wide{grid-column:1 / -1}.button-row{display:flex;flex-wrap:wrap;align-items:center;gap:var(--space-3)}.ticket-form-layout{display:grid;grid-template-columns:minmax(0,1fr) 320px;gap:var(--space-6);align-items:start}.ticket-form-layout--single{grid-template-columns:minmax(0,1fr)}.ticket-form-main,.ticket-form-side{min-width:0}.ticket-field-groups{display:grid;gap:var(--space-5)}.ticket-field-groups .form-group,.ticket-field-groups .form-input{min-width:0;max-width:100%}.ticket-properties-loading,.ticket-properties-error{display:grid;gap:var(--space-3)}.ticket-properties-loading__row{min-height:38px;border-radius:var(--r-md);background:linear-gradient(90deg,var(--ink-100) 20%,var(--ink-050) 50%,var(--ink-100) 80%);background-size:220% 100%;animation:ticket-properties-loading 1.2s ease-in-out infinite}.ticket-properties-error{color:var(--danger-700);font-size:12px}@keyframes ticket-properties-loading{0%{background-position:100% 0}to{background-position:-100% 0}}@media(prefers-reduced-motion:reduce){.ticket-properties-loading__row{animation:none}}.ticket-field-groups input[type=date].form-input,.ticket-field-groups input[type=datetime-local].form-input{display:block;inline-size:100%;min-inline-size:0;max-inline-size:100%;width:100%;appearance:none;-webkit-appearance:none}.ticket-field-groups input[type=date].form-input::-webkit-date-and-time-value,.ticket-field-groups input[type=datetime-local].form-input::-webkit-date-and-time-value{min-width:0;text-align:left}.ticket-files-panel{display:grid;gap:var(--space-4)}.ticket-files-panel__header{margin-bottom:0}.ticket-files-panel__header .attachment-drop-hint{margin-top:var(--space-2)}.ticket-files-panel__layout{display:grid;grid-template-columns:1fr;gap:var(--space-4);align-items:start}.ticket-files-panel__upload,.ticket-files-panel__meta{min-width:0}.ticket-files-panel__meta{display:grid;gap:var(--space-3);align-content:start}.ticket-files-panel__meta .attachment-list--draft{margin-top:0}.ticket-files-panel__upload .attach-zone{width:100%}.ticket-files-panel__summary{margin:0;color:var(--ink-500);font-size:13px;font-weight:100}.ticket-files-panel .attachment-list--scrollable{max-height:260px;overflow-y:auto;padding-right:var(--space-2);overscroll-behavior:contain}.file-card--upload{align-items:start}.file-card--uploaded .file-icon{background:var(--success-050);color:var(--success-600)}.file-card--error .file-icon{background:var(--danger-050);color:var(--danger-600)}.file-upload-progress{display:block;width:100%;height:6px;margin-top:var(--space-2);overflow:hidden;border:0;border-radius:999px;background:var(--surface-muted)}.file-upload-progress::-webkit-progress-bar{background:var(--surface-muted)}.file-upload-progress::-webkit-progress-value{background:var(--accent);border-radius:999px}.file-upload-progress::-moz-progress-bar{background:var(--accent);border-radius:999px}.ticket-form-submit-row{position:sticky;bottom:var(--space-4);z-index:4;display:flex;grid-column:1;justify-content:flex-end;padding-top:var(--space-3);background:linear-gradient(180deg,rgba(248,250,252,0),var(--surface-page) 42%)}.ticket-form-submit-row .btn{min-width:160px}.ticket-email-options{display:grid;gap:var(--space-4)}.ticket-email-options .checkbox-label{margin:0}.ticket-email-options--reply{grid-template-columns:repeat(2,minmax(0,1fr))}.ticket-field-group{min-width:0}.field-background-color-control{display:flex;flex-wrap:wrap;align-items:center;gap:var(--space-3)}.field-background-color-control__picker{width:44px;height:36px;padding:2px;border:1px solid var(--ink-200);border-radius:var(--r-sm);background:#fff;cursor:pointer}.field-background-color-control__value{min-width:86px;color:var(--ink-600);font-size:12px}.ticket-field-group--compact{display:grid;gap:var(--space-4);padding-bottom:var(--space-5);border-bottom:1px solid var(--ink-100)}.ticket-field-group--compact h3{margin:0;color:var(--ink-1000);font-size:14px;line-height:1.35}.ticket-field-group__toggle{display:flex;width:100%;min-height:32px;align-items:center;justify-content:space-between;gap:var(--space-3);padding:0;border:0;background:transparent;color:var(--ink-1000);cursor:pointer;font-size:14px;font-weight:100;line-height:1.35;text-align:left}.ticket-field-group__toggle:focus-visible{outline:none;border-radius:var(--r-xs);box-shadow:var(--shadow-focus)}.ticket-field-group__toggle-icon{width:18px;height:18px;flex:0 0 18px;fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:2.25;transition:transform var(--duration-fast) var(--easing-standard)}.ticket-field-group__toggle-icon--collapsed{transform:rotate(-90deg)}.ticket-form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:var(--space-5)}.ticket-form-grid--compact{grid-template-columns:1fr;gap:var(--space-4)}.ticket-form-grid__wide{grid-column:1 / -1}.custom-field-button{justify-self:start}.custom-field-checkbox-group{align-content:start}.custom-field-checkbox-options{display:grid;grid-template-columns:repeat(auto-fit,minmax(160px,1fr));gap:var(--space-2) var(--space-4)}.custom-field-checkbox-option{min-width:0;overflow-wrap:anywhere}.custom-field-reference-control{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:var(--space-2);align-items:start}.custom-field-reference-actions{display:flex;flex-wrap:wrap;gap:var(--space-2)}@media(max-width:700px){.custom-field-reference-control{grid-template-columns:1fr}}.custom-field-string-list{align-content:start}.custom-field-string-list__rows{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:var(--space-3)}.custom-field-multi-button{position:relative;width:max-content;max-width:100%}.custom-field-multi-button summary{cursor:pointer;list-style:none}.custom-field-multi-button summary::-webkit-details-marker{display:none}.custom-field-multi-button__menu{position:absolute;z-index:20;top:calc(100% + var(--space-2));left:0;display:grid;min-width:180px;padding:var(--space-2);border:1px solid var(--ink-100);border-radius:var(--r-sm);background:var(--surface-card);box-shadow:var(--shadow-md)}.custom-field-multi-button__menu button{padding:var(--space-2) var(--space-3);border:0;border-radius:var(--r-sm);background:transparent;color:var(--ink-900);text-align:left;font:inherit;cursor:pointer}.custom-field-multi-button__menu button:hover{background:var(--brand-blue-50)}.custom-field-file-control,.custom-field-file-list{display:grid;min-width:0;gap:var(--space-2)}.custom-field-file-value{grid-template-columns:36px minmax(0,1fr);padding:var(--space-2)}.custom-field-file-list__title{color:var(--ink-600);font-size:12px}.custom-field-file-list--inherited{margin-top:var(--space-2);padding-top:var(--space-2);border-top:1px solid var(--ink-100)}.custom-field-file-value--inherited{grid-template-columns:minmax(0,1fr) auto auto;border-color:var(--brand-blue-100);background:var(--brand-blue-50)}.custom-field-file-value--inherited .file-card-main{display:grid;grid-template-columns:36px minmax(0,1fr);min-width:0}.custom-field-file-origin-link{align-self:center;color:var(--brand-blue-700);font-size:12px;text-decoration:none}.custom-field-file-excluded{color:var(--ink-600);font-size:12px}.custom-field-file-excluded>summary{cursor:pointer}.custom-field-file-value--excluded{grid-template-columns:36px minmax(0,1fr) auto;margin-top:var(--space-2);opacity:.72}.inherited-files-refresh{padding:var(--space-1) var(--space-2);font-size:12px}.ticket-form-side{position:sticky;top:var(--space-7);display:grid;gap:var(--space-5)}.ticket-form-side .panel__header{margin-bottom:0}.ticket-form-side__fields,.tag-picker{display:grid;gap:var(--space-4)}.attach-zone{display:grid;width:100%;min-height:72px;place-items:center;padding:var(--space-4);border:1.5px dashed var(--ink-200, #d1d5db);border-radius:var(--r-sm);background:#fff;color:var(--ink-500);cursor:pointer;font-size:13px;font-weight:100;text-align:center}.attach-zone:hover,.attach-zone:focus-visible{border-color:var(--brand-blue-600);background:var(--brand-blue-050);color:var(--brand-blue-700)}.tag-picker{padding-top:var(--space-4);border-top:1px solid var(--ink-100)}.tag-picker__item{display:flex;align-items:center;gap:var(--space-2);min-width:0;color:var(--ink-700);font-size:13px;overflow-wrap:anywhere}.ticket-filter-panel{min-width:0;padding:var(--space-4)}.ticket-filter-layout{display:grid;min-width:0;gap:var(--space-2)}.ticket-filter-primary-row{display:flex;min-width:0;flex-wrap:nowrap;align-items:end;gap:var(--space-3);overflow-x:auto;overflow-y:hidden;overscroll-behavior-x:contain;padding-bottom:var(--space-2);scrollbar-color:var(--brand-blue-300) var(--ink-050);scrollbar-gutter:stable;scrollbar-width:thin}.ticket-filter-bar{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:var(--space-4);align-items:end}.ticket-search-progress{display:grid;grid-template-columns:minmax(96px,160px) minmax(0,1fr);gap:var(--space-3);align-items:center;margin-top:var(--space-3);color:var(--ink-600);font-size:12px;line-height:1.35}.ticket-search-progress__bar{position:relative;display:block;height:4px;overflow:hidden;border-radius:var(--r-pill);background:var(--surface-muted)}.ticket-search-progress__bar span{position:absolute;top:0;bottom:0;left:-45%;width:45%;border-radius:inherit;background:var(--brand-blue-600);animation:ticket-search-progress 1.1s var(--easing-standard) infinite}@keyframes ticket-search-progress{0%{transform:translate(0)}to{transform:translate(325%)}}@media(prefers-reduced-motion:reduce){.ticket-search-progress__bar span{animation:none;transform:translate(140%)}}.ticket-operator-layout{display:contents}.ticket-operator-main{display:grid;grid-column:2;grid-row:2;min-width:0;gap:var(--space-5)}.app-shell--ticket-list .ticket-operator-main{min-height:0;overflow-x:hidden;overflow-y:auto;overscroll-behavior:contain;scrollbar-gutter:stable}.ticket-queue-panel{width:100%;display:grid;grid-column:1;grid-row:1 / -1;min-width:220px;max-width:none;grid-auto-rows:max-content;align-content:start;gap:var(--space-2);padding:var(--space-4);position:sticky;top:var(--space-7);height:100%;max-height:calc(100dvh - (var(--space-7) * 4));min-height:0;overflow-x:hidden;overflow-y:auto;overscroll-behavior:contain;scrollbar-gutter:stable}.ticket-queue-panel__resize-handle{position:absolute;z-index:2;top:0;right:0;width:12px;height:100%;border:0;background:transparent;cursor:col-resize}.ticket-queue-panel__resize-handle:after{position:absolute;top:var(--space-4);right:5px;bottom:var(--space-4);width:2px;border-radius:var(--r-pill);background:transparent;content:""}.ticket-queue-panel__resize-handle:hover:after,.ticket-queue-panel__resize-handle:focus-visible:after,.ticket-queue-panel--resizing .ticket-queue-panel__resize-handle:after{background:var(--brand-blue-300)}.ticket-queue-panel-is-resizing{cursor:col-resize;-webkit-user-select:none;user-select:none}.queue-tree{display:grid;grid-auto-rows:max-content;align-content:start;gap:var(--space-1)}.queue-tree-state{display:grid;gap:4px;padding:var(--space-3) 10px;border:1px solid var(--ink-100);border-radius:var(--r-sm);background:var(--surface-muted);color:var(--ink-600);font-size:12px;line-height:1.4}.queue-tree-state strong{color:var(--ink-800);font-size:13px}.queue-tree-state--error{border-color:var(--danger-200);background:var(--danger-050);color:var(--danger-700)}.queue-tree-state--error strong{color:var(--danger-800)}.queue-tree-button{display:grid;width:100%;min-height:34px;grid-template-columns:minmax(0,1fr) 32px;gap:var(--space-2);align-items:center;padding:6px 10px;border:0;border-radius:var(--r-sm);background:transparent;color:var(--ink-700);cursor:pointer;font-size:13px;text-align:left}.queue-tree-button:hover{background:var(--brand-blue-050);color:var(--brand-blue-700)}.queue-tree-button--active{background:var(--brand-blue-100);box-shadow:inset 3px 0 0 var(--brand-blue-600),inset 0 0 0 1px var(--brand-blue-200);color:var(--brand-blue-800);font-weight:600}.queue-tree-button--active:hover{background:var(--brand-blue-100);color:var(--brand-blue-800)}.queue-tree-button span{min-width:0;overflow-wrap:anywhere}.queue-tree-button .ticket-filter-label{display:inline-grid;grid-template-columns:16px minmax(0,1fr);align-items:center;column-gap:6px;color:inherit}.queue-tree-filter-icon{display:inline-grid;width:16px;height:16px;place-items:center;color:currentColor}.queue-tree-filter-icon svg{width:16px;height:16px;fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.8}.queue-tree-button strong{display:inline-flex;width:32px;min-width:32px;min-height:22px;align-items:center;justify-content:center;padding:0;border-radius:var(--r-pill);background:var(--surface-muted);color:var(--ink-700);font-size:11px;line-height:1;text-align:center}.queue-tree-button--active strong{background:var(--brand-blue-600);color:#fff}.queue-tree-divider{height:1px;margin:var(--space-1) 0;background:var(--ink-100)}.queue-tree-divider--group{margin:var(--space-2) 0;background:var(--ink-150, var(--ink-100))}.queue-tree-group{display:grid;grid-auto-rows:max-content;align-content:start;gap:0}.queue-tree-group__header{display:flex;width:100%;min-height:24px;align-items:center;gap:var(--space-2);padding:4px 10px;border:0;border-radius:0;background:transparent;color:var(--ink-500);cursor:pointer;font-family:var(--font-mono);font-size:11px;font-weight:100;text-align:left;text-transform:uppercase}.queue-tree-group__header:hover{background:transparent;color:var(--ink-700);outline:none}.queue-tree-group__header:focus-visible{background:transparent;color:var(--ink-700);outline:none}.queue-tree-group__chevron{display:inline-grid;width:12px;height:12px;flex:0 0 12px;place-items:center;color:var(--ink-500)}.queue-tree-group__chevron-icon{width:12px;height:12px;fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:2;transition:transform var(--duration-fast) var(--easing-standard)}.queue-tree-group__chevron--collapsed .queue-tree-group__chevron-icon{transform:rotate(-90deg)}.queue-tree-group__children{display:grid;grid-auto-rows:max-content;align-content:start;gap:0;padding-left:var(--space-3)}.queue-tree-group__children--flat{padding-left:0}.queue-tree-button--child{min-height:32px;padding-left:var(--space-4)}.open-ticket-tabs{--open-ticket-tabs-control-size: 34px;--open-ticket-tabs-control-inner-size: 30px;--open-ticket-tabs-row-offset: 2px;position:relative;display:flex;min-width:0;align-items:flex-start;gap:var(--space-2);padding-block:var(--open-ticket-tabs-row-offset) 0;border-top:1px solid var(--ink-100)}.workspace-open-ticket-tabs{--open-ticket-tabs-row-offset: var(--space-3);position:sticky;top:0;z-index:40;margin-bottom:var(--space-4);padding:var(--space-3) 0 var(--space-2);background:var(--surface-page)}.open-ticket-tabs__actions,.open-ticket-tabs__action-extension{display:inline-flex;flex:0 0 auto;align-items:center;gap:var(--space-1);height:var(--open-ticket-tabs-control-size)}.open-ticket-tabs__action-extension:empty{display:none}.open-ticket-tabs__action{display:inline-grid;width:var(--open-ticket-tabs-control-size);height:var(--open-ticket-tabs-control-size);place-items:center;border:1px solid var(--brand-blue-200);border-radius:var(--r-sm);background:#fff;color:var(--brand-blue-700);cursor:pointer;text-decoration:none}.open-ticket-tabs__action[aria-expanded=true]{border-color:var(--brand-blue-500);background:var(--brand-blue-050);color:var(--brand-blue-900)}.open-ticket-tabs__action:hover,.open-ticket-tabs__action:focus-visible{border-color:var(--brand-blue-400);background:var(--brand-blue-050);color:var(--brand-blue-900);outline:none}.open-ticket-tabs__action:disabled{cursor:not-allowed;opacity:.48}.open-ticket-tabs__action svg{width:17px;height:17px;fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:2}.open-ticket-tabs__scroller{display:flex;height:var(--open-ticket-tabs-control-size);min-width:0;flex:1 1 auto;align-items:stretch;gap:var(--space-2);overflow-x:hidden;padding:0 2px;scrollbar-width:none}.open-ticket-tabs__scroller::-webkit-scrollbar{display:none}.open-ticket-tabs__item{display:grid;height:var(--open-ticket-tabs-control-size);width:300px;min-width:300px;max-width:300px;flex:0 0 300px;grid-template-columns:minmax(0,1fr) 28px;overflow:hidden;border:1px solid var(--ink-100);border-radius:var(--r-sm);background:#fff}.open-ticket-tabs__item--active{border-color:var(--brand-blue-300);background:var(--brand-blue-050);box-shadow:0 0 0 1px #0061ff14}.open-ticket-tabs__link{display:grid;min-height:100%;min-width:0;grid-template-areas:"number title";grid-template-columns:auto minmax(0,1fr);gap:2px var(--space-2);align-items:center;padding:0 8px;color:inherit;text-decoration:none}.open-ticket-tabs__number{grid-area:number;color:var(--brand-blue-700);font-size:11px;font-weight:100}.open-ticket-tabs__draft-badge{display:inline-flex;min-width:0;grid-area:number;align-items:center;justify-content:center;padding:2px 6px;border:1px solid var(--warning-100);border-radius:var(--r-xs);background:var(--warning-050);color:var(--warning-700);font-size:10px;font-weight:100;line-height:1.2;text-transform:lowercase;white-space:nowrap}.open-ticket-tabs__title{min-width:0;grid-area:title;overflow:hidden;color:var(--ink-1000);font-size:12px;font-weight:100;text-overflow:ellipsis;white-space:nowrap}.open-ticket-tabs__close{display:grid;width:28px;height:100%;min-height:0;place-items:center;border:0;border-left:1px solid var(--ink-100);background:transparent;color:var(--ink-500);cursor:pointer}.open-ticket-tabs__close:hover,.open-ticket-tabs__close:focus-visible{background:#fff;color:var(--brand-blue-700)}.open-ticket-tabs__close svg{width:14px;height:14px;fill:none;stroke:currentColor;stroke-linecap:round;stroke-width:2.25}.open-ticket-tabs__overflow{position:relative;z-index:2;display:inline-flex;flex:0 0 auto;margin-left:auto}.open-ticket-tabs__overflow-button{background:var(--surface-card)}.open-ticket-tabs__popover{--open-ticket-tabs-popover-row-height: 40px;position:absolute;top:calc(100% + var(--space-2));right:0;display:grid;width:min(360px,calc(100vw - 32px));gap:var(--space-3);padding:var(--space-3);border:1px solid var(--ink-100);border-radius:var(--r-sm);background:#fff;box-shadow:var(--shadow-lg)}.open-ticket-tabs__popover-list{display:grid;max-height:calc(var(--open-ticket-tabs-popover-row-height) * 5);overflow-y:auto;overscroll-behavior:contain;scrollbar-gutter:stable}.open-ticket-tabs__popover-item{display:grid;height:var(--open-ticket-tabs-popover-row-height);min-width:0;min-height:var(--open-ticket-tabs-popover-row-height);grid-template-columns:minmax(0,1fr) 32px;overflow:hidden;border-bottom:1px solid var(--ink-100)}.open-ticket-tabs__popover-item:first-child{border-top:1px solid var(--ink-100)}.open-ticket-tabs__popover-link{display:grid;min-width:0;grid-template-areas:"number title";grid-template-columns:max-content minmax(0,1fr);gap:var(--space-2);align-items:center;padding:8px 10px;color:inherit;text-decoration:none}.open-ticket-tabs__popover-link:hover,.open-ticket-tabs__popover-link:focus-visible{background:var(--brand-blue-050);outline:none}.open-ticket-tabs__popover-close{display:grid;width:32px;min-height:38px;place-items:center;border:0;border-left:1px solid var(--ink-100);background:transparent;color:var(--ink-500);cursor:pointer}.open-ticket-tabs__popover-close:hover,.open-ticket-tabs__popover-close:focus-visible{background:var(--surface-subtle);color:var(--brand-blue-700);outline:none}.open-ticket-tabs__popover-close svg{width:14px;height:14px;fill:none;stroke:currentColor;stroke-linecap:round;stroke-width:2.25}.open-ticket-tabs__close-all{width:100%;min-height:36px}.ticket-list-toolbar{display:inline-flex;height:var(--open-ticket-tabs-control-size);align-items:center;gap:var(--space-1)}.ticket-list-toolbar-panel{position:absolute;top:var(--open-ticket-tabs-row-offset);right:0;left:calc(136px + var(--space-1) + var(--space-1) + var(--space-1) + var(--space-2));z-index:18;display:flex;height:var(--open-ticket-tabs-control-size);max-width:calc(100% - (136px + var(--space-1) + var(--space-1) + var(--space-1) + var(--space-2)));min-height:var(--open-ticket-tabs-control-size);flex-wrap:nowrap;align-items:center;gap:var(--space-2);overflow-x:auto;overflow-y:hidden;padding:1px var(--space-2);border:1px solid var(--brand-blue-100);border-radius:var(--r-sm);background:#fffffffa;box-shadow:var(--shadow-md);scrollbar-color:var(--brand-blue-300) var(--surface-card);scrollbar-width:thin}.ticket-list-toolbar-panel--actions{border-color:var(--brand-blue-100);background:var(--brand-blue-050)}.ticket-list-toolbar-panel--danger{border-color:#c6382a47;background:var(--danger-050)}.ticket-list-toolbar-panel__close{display:inline-grid;width:var(--open-ticket-tabs-control-inner-size);height:var(--open-ticket-tabs-control-inner-size);flex:0 0 auto;place-items:center;border:1px solid var(--ink-100);border-radius:var(--r-sm);background:#fff;color:var(--ink-600);cursor:pointer}.ticket-list-toolbar-panel__close:hover,.ticket-list-toolbar-panel__close:focus-visible{border-color:var(--brand-blue-300);color:var(--brand-blue-800);outline:none}.ticket-list-toolbar-panel__close svg{width:15px;height:15px;fill:none;stroke:currentColor;stroke-linecap:round;stroke-width:2.2}.ticket-list-toolbar-field{flex:0 0 168px;min-width:168px}.ticket-list-toolbar-field--search{flex-basis:282px;min-width:250px}.ticket-list-toolbar-field .form-input,.ticket-list-toolbar-panel .form-input{min-height:var(--open-ticket-tabs-control-inner-size);padding:4px var(--space-3);font-size:12px}.ticket-list-toolbar-panel .btn{min-height:var(--open-ticket-tabs-control-inner-size);flex:0 0 auto;white-space:nowrap}.ticket-list-toolbar-panel__summary,.ticket-list-toolbar-panel__note{flex:0 0 auto;font-size:12px;white-space:nowrap}.ticket-list-toolbar-panel__summary{color:var(--brand-blue-700)}.ticket-list-toolbar-panel--danger .ticket-list-toolbar-panel__summary,.ticket-list-toolbar-panel__note{color:var(--danger-600)}.ticket-filter-bar--extended{flex:0 0 auto;width:max-content;min-width:max-content;grid-template-columns:minmax(260px,320px) repeat(4,minmax(148px,176px)) auto;gap:var(--space-2)}.ticket-filter-bar--extended .form-group:first-child{grid-column:auto}.ticket-filter-bar--extended .form-label{font-size:11px}.ticket-filter-bar--extended .form-input{min-height:36px;padding:7px var(--space-3);font-size:13px}.ticket-filter-bar>.btn{align-self:end;min-width:106px;min-height:36px;padding:0 var(--space-3);white-space:nowrap}.ticket-table-panel{display:flex;height:100%;min-height:0;flex-direction:column;min-width:0}.app-shell--ticket-list .ticket-table-panel{height:auto;min-height:100%}.ticket-selection-actions{display:flex;flex:0 0 auto;flex-wrap:nowrap;align-items:end;justify-content:flex-end;gap:var(--space-2)}.ticket-selection-actions .btn{min-height:36px;padding:0 var(--space-3);white-space:nowrap}.ticket-selection-actions .ticket-list-settings__button{width:36px;height:36px}.ticket-filter-bulk-row{display:flex;min-width:0;min-height:60px;align-items:center;overflow:hidden}.ticket-filter-bulk-row--empty{pointer-events:none;visibility:hidden}.ticket-list-settings{position:relative}.ticket-list-settings__button{display:inline-grid;place-items:center;width:38px;height:38px;border:1px solid var(--brand-blue-200);border-radius:var(--r-sm);background:#fff;color:var(--brand-blue-700);cursor:pointer}.ticket-list-settings__button:hover,.ticket-list-settings__button:focus-visible{border-color:var(--brand-blue-400);background:var(--brand-blue-050);outline:none}.ticket-list-settings__icon{width:18px;height:18px;fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.8}.ticket-list-settings__popover{position:absolute;top:calc(100% + var(--space-2));right:0;z-index:20;display:grid;gap:var(--space-3);width:380px;max-width:min(380px,calc(100vw - var(--space-6)));padding:var(--space-4);border:1px solid var(--ink-100);border-radius:var(--r-sm);background:#fff;box-shadow:var(--shadow-lg)}.ticket-list-settings__popover strong{color:var(--ink-1000);font-size:14px}.ticket-list-settings__popover .checkbox-label{margin:0;color:var(--ink-700)}.ticket-list-settings__active-columns{display:grid;max-height:320px;overflow-y:auto;gap:var(--space-2);padding-right:var(--space-1)}.ticket-list-settings__column{display:grid;grid-template-columns:18px minmax(0,1fr) 30px 30px 30px;align-items:center;gap:var(--space-2);min-height:36px;padding:var(--space-2);border:1px solid var(--ink-100);border-radius:var(--r-sm);background:var(--ink-025)}.ticket-list-settings__drag{color:var(--ink-400);font-family:var(--font-mono);font-size:12px;cursor:grab}.ticket-list-settings__column-label{min-width:0;overflow:hidden;color:var(--ink-800);font-size:13px;font-weight:600;text-overflow:ellipsis;white-space:nowrap}.ticket-list-settings__icon-button{display:inline-grid;place-items:center;width:30px;height:30px;border:1px solid var(--brand-blue-100);border-radius:var(--r-sm);background:#fff;color:var(--brand-blue-700);cursor:pointer}.ticket-list-settings__icon-button:hover:not(:disabled),.ticket-list-settings__icon-button:focus-visible{border-color:var(--brand-blue-400);background:var(--brand-blue-050);outline:none}.ticket-list-settings__icon-button:disabled{cursor:not-allowed;opacity:.45}.ticket-list-settings__icon-button--danger{border-color:var(--danger-100);color:var(--danger-700)}.ticket-list-settings__add-row{display:grid;grid-template-columns:minmax(0,1fr) auto;gap:var(--space-2)}.ticket-bulk-bar{display:flex;width:100%;min-width:0;max-width:760px;flex-wrap:nowrap;gap:var(--space-3);align-items:center;overflow-x:auto;overflow-y:hidden;margin-bottom:0;padding:var(--space-2) var(--space-2) calc(var(--space-2) + 6px);border:1px solid var(--brand-blue-100);border-radius:var(--r-sm);background:var(--brand-blue-050);scrollbar-color:var(--brand-blue-300) var(--brand-blue-050);scrollbar-gutter:stable;scrollbar-width:thin}.ticket-bulk-bar strong{flex:0 0 auto;color:var(--brand-blue-700);font-size:13px;white-space:nowrap}.ticket-bulk-bar .form-input{min-width:150px;flex:0 0 150px}.ticket-bulk-bar--danger{border-color:#c6382a47;background:var(--danger-050)}.ticket-bulk-bar--danger strong{color:var(--danger-600)}.ticket-bulk-bar__note{flex:0 0 auto;color:var(--danger-600);font-size:13px;white-space:nowrap}.ticket-bulk-bar .btn{flex:0 0 auto;min-height:34px;padding:0 var(--space-3);white-space:nowrap}.ticket-bulk-action-modal{display:grid;gap:var(--space-4)}.ticket-bulk-action-modal__actions{display:flex;justify-content:flex-end;gap:var(--space-3);padding-top:var(--space-2)}.ticket-table-wrap{overflow-x:auto;overflow-y:hidden;scrollbar-color:var(--brand-blue-300) var(--ink-050);scrollbar-gutter:stable;scrollbar-width:auto;border:1px solid var(--ink-100);border-radius:var(--r-md);background:#fff}.ticket-mobile-list,.ticket-mobile-controls{display:none}.ticket-mobile-controls--page{position:relative;overflow:visible}.ticket-mobile-info-toggle{display:none;align-self:start;width:100%;min-height:44px;align-items:center;justify-content:center;padding:10px 14px;border:1px solid var(--brand-blue-200);border-radius:var(--r-sm);background:#fff;color:var(--brand-blue-700);cursor:pointer;font:inherit;font-weight:600;line-height:1.2;text-align:center;touch-action:manipulation}.ticket-mobile-info-toggle[aria-expanded=true]{border-color:var(--brand-blue-500);background:var(--brand-blue-050);color:var(--brand-blue-800)}.ticket-mobile-info-toggle__label{min-width:0;justify-self:center;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-mobile-info-toggle__chevron{display:grid;width:20px;height:20px;align-items:center;justify-self:end;color:currentColor;transition:transform var(--duration-fast) var(--easing-standard)}.ticket-mobile-info-toggle__chevron svg{width:20px;height:20px;fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.8}.ticket-mobile-info-toggle[aria-expanded=true] .ticket-mobile-info-toggle__chevron{transform:rotate(180deg)}.ticket-mobile-control-toggle{display:grid;min-height:58px;grid-template-rows:24px auto;gap:4px;place-items:center;padding:7px 8px 6px;border:1px solid var(--ink-100);border-radius:var(--r-sm);background:#fff;color:var(--brand-blue-700);cursor:pointer;font:inherit;text-align:center;touch-action:manipulation}.ticket-mobile-control-toggle__icon{display:grid;width:24px;height:24px;place-items:center;border-radius:var(--r-xs);color:inherit}.ticket-mobile-control-toggle__icon svg{width:20px;height:20px;fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:2}.ticket-mobile-control-toggle__label{max-width:100%;overflow:hidden;color:var(--ink-700);font-size:11px;font-weight:500;line-height:1;text-overflow:ellipsis;white-space:nowrap}.ticket-mobile-control-toggle[aria-expanded=true]{border-color:var(--brand-blue-300);background:var(--brand-blue-050)}.ticket-mobile-control-toggle[aria-expanded=true] .ticket-mobile-control-toggle__icon{background:var(--brand-blue-600);color:#fff}.ticket-mobile-control-toggle[aria-expanded=true] .ticket-mobile-control-toggle__label{color:var(--brand-blue-700)}.ticket-mobile-control-toggle--primary{border-color:var(--brand-blue-600);background:var(--brand-blue-600);color:#fff}.ticket-mobile-control-toggle--primary .ticket-mobile-control-toggle__label{color:#fff}.ticket-mobile-control-toggle:disabled{border-color:var(--ink-100);background:var(--ink-050);color:var(--ink-300);cursor:not-allowed}.ticket-mobile-control-toggle:disabled .ticket-mobile-control-toggle__label{color:var(--ink-400)}.ticket-mobile-actions{position:relative;display:grid;min-width:0}.ticket-mobile-actions>.ticket-mobile-control-toggle{width:100%}.ticket-mobile-actions__menu{position:absolute;top:calc(100% + var(--space-2));right:0;z-index:45;display:grid;width:min(320px,calc(100vw - var(--space-6)));max-height:min(72dvh,520px);gap:var(--space-3);overflow-y:auto;padding:var(--space-3);border:1px solid var(--ink-100);border-radius:var(--r-sm);background:#fff;box-shadow:var(--shadow-lg)}.ticket-mobile-actions__group{display:grid;gap:var(--space-1)}.ticket-mobile-actions__group h3{margin:0;padding:0 var(--space-2) var(--space-1);color:var(--ink-500);font-size:11px;font-weight:600;line-height:1.2}.ticket-mobile-actions__item{display:flex;width:100%;min-height:38px;align-items:center;justify-content:flex-start;padding:8px 10px;border:0;border-radius:var(--r-xs);background:transparent;color:var(--ink-700);cursor:pointer;font:inherit;font-size:13px;font-weight:500;line-height:1.2;text-align:left}.ticket-mobile-actions__item:hover,.ticket-mobile-actions__item:focus-visible{background:var(--brand-blue-050);color:var(--brand-blue-700);outline:none}.ticket-mobile-actions__item:disabled{color:var(--ink-300);cursor:not-allowed}.ticket-mobile-actions__item:disabled:hover,.ticket-mobile-actions__item:disabled:focus-visible{background:transparent;color:var(--ink-300)}.ticket-mobile-controls--page .ticket-mobile-actions{position:static}.ticket-mobile-controls--page .ticket-mobile-actions__menu{right:0;left:0;width:auto}.ticket-mobile-card{display:grid;min-height:112px;gap:var(--space-4);padding:var(--space-4);padding-left:calc(var(--space-4) + (var(--ticket-mobile-depth, 0) * var(--space-5)));border:1px solid var(--ink-100);border-radius:var(--r-sm);background:#fff;box-shadow:var(--shadow-xs);cursor:pointer;touch-action:manipulation}.ticket-mobile-card--selected{border-color:var(--brand-blue-300);background:var(--brand-blue-050)}.ticket-mobile-card--subticket{background:var(--surface-subtle)}.ticket-mobile-card--flat-subticket{box-shadow:inset 4px 0 0 var(--brand-blue-300),var(--shadow-xs)}.ticket-mobile-card--priority-high{border-left:4px solid #d97706;background:#fff7ed}.ticket-mobile-card--priority-critical{border-left:4px solid #dc2626;background:#fff1f2}.ticket-mobile-card--unread{color:var(--ink-900);font-weight:700}.ticket-mobile-card--unread .ticket-mobile-card__title .mono,.ticket-mobile-card--unread .ticket-mobile-card__title strong{font-weight:800}.ticket-mobile-card:focus-visible{outline:none;box-shadow:var(--shadow-focus)}.ticket-mobile-card__top{display:grid;grid-template-columns:28px minmax(0,1fr) auto;gap:var(--space-3);align-items:start}.ticket-mobile-card__top input{width:22px;height:22px;margin:2px 0 0;accent-color:var(--brand-blue-600)}.ticket-mobile-card__title{display:grid;min-width:0;gap:var(--space-1)}.ticket-mobile-card__title a{display:grid;min-width:0;gap:var(--space-1);text-decoration:none}.ticket-mobile-card__title .mono{color:var(--brand-blue-700);font-size:12px}.ticket-mobile-card__title strong{color:var(--ink-1000);font-size:14px;line-height:1.25;overflow-wrap:anywhere}.ticket-mobile-card__badges{display:flex;flex-wrap:wrap;gap:var(--space-2)}.ticket-mobile-card__badges .status-pill,.ticket-mobile-card__badges .sla-pill{min-height:28px}.ticket-mobile-card__meta{display:grid;grid-template-columns:1fr;gap:var(--space-2);margin:0}.ticket-mobile-card__meta div{display:grid;grid-template-columns:82px minmax(0,1fr);gap:var(--space-3);align-items:start}.ticket-mobile-card__meta dt{color:var(--ink-500);font-size:11px;text-transform:uppercase}.ticket-mobile-card__meta dd{display:grid;min-width:0;gap:1px;margin:0;color:var(--ink-800);font-size:12px;line-height:1.35;overflow-wrap:anywhere}.ticket-mobile-card__meta dd span{color:var(--ink-500)}.ticket-mobile-card__tags{gap:var(--space-2)}.ticket-mobile-card__actions{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:var(--space-2)}.app-shell--ticket-list .ticket-table-wrap{overflow-y:auto;overscroll-behavior:contain}.ticket-table-wrap::-webkit-scrollbar{height:14px}.ticket-table-wrap::-webkit-scrollbar-track{border-radius:var(--r-pill);background:var(--ink-050)}.ticket-table-wrap::-webkit-scrollbar-thumb{border:3px solid var(--ink-050);border-radius:var(--r-pill);background:var(--brand-blue-300)}.ticket-table-wrap::-webkit-scrollbar-thumb:hover{background:var(--brand-blue-500)}.ticket-table{width:100%;min-width:880px;border-collapse:separate;border-spacing:0;font-size:13px}.ticket-table--operator{width:max-content;min-width:100%}.ticket-table th,.ticket-table td{padding:13px 14px;border-bottom:1px solid var(--ink-100);text-align:left;vertical-align:top}.ticket-table th{padding:12px 14px;background:var(--ink-050);color:var(--ink-700);font-size:11px;font-weight:100;text-transform:uppercase;letter-spacing:.06em}.ticket-table thead th{position:sticky;top:0;z-index:2;background:var(--ink-050);box-shadow:0 1px 0 var(--ink-100)}.ticket-table__sort-button{display:inline-flex;width:100%;min-width:0;align-items:center;justify-content:space-between;gap:var(--space-2);padding:0;border:0;background:transparent;color:inherit;cursor:pointer;font:inherit;letter-spacing:inherit;text-align:left;text-transform:inherit}.ticket-table__sort-button:hover,.ticket-table__sort-button:focus-visible,.ticket-table__sort-button--active{color:var(--brand-blue-700)}.ticket-table__sort-button:focus-visible{outline:2px solid var(--brand-blue-400);outline-offset:3px}.ticket-table__sort-icon{width:14px;height:14px;flex:0 0 14px;fill:none;opacity:.42;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.8}.ticket-table__sort-button--active .ticket-table__sort-icon{opacity:1}.ticket-table__sort-button--desc .ticket-table__sort-icon{transform:rotate(180deg)}.ticket-table tbody tr:hover{background:var(--brand-blue-050)}.ticket-table tbody tr.ticket-table__row td{padding:8px 10px;line-height:1.2;vertical-align:middle;white-space:nowrap}.ticket-table tbody tr.ticket-table__row--unread td,.ticket-table tbody tr.ticket-table__row--unread .ticket-inline-select,.ticket-table tbody tr.ticket-table__row--unread .ticket-last-reply,.ticket-table tbody tr.ticket-table__row--unread .ticket-custom-field-value{color:var(--ink-900);font-weight:700}.ticket-table tbody tr.ticket-table__row--unread .mono,.ticket-table tbody tr.ticket-table__row--unread .ticket-title-link strong{font-weight:800}.ticket-table tbody tr.ticket-table__row--selected{background:var(--brand-blue-050)}.ticket-table tbody tr.ticket-table__row--subticket td{background:var(--surface-subtle)}.ticket-table tbody tr.ticket-table__row--flat-subticket td:first-child{box-shadow:inset 4px 0 0 var(--brand-blue-300)}.ticket-table tbody tr.ticket-table__row--subticket:hover td{background:var(--brand-blue-050)}.ticket-table tbody tr.ticket-table__row--priority-high td{background:#fff7ed}.ticket-table tbody tr.ticket-table__row--priority-high td:first-child{box-shadow:inset 4px 0 #d97706}.ticket-table tbody tr.ticket-table__row--priority-critical td{background:#fff1f2}.ticket-table tbody tr.ticket-table__row--priority-critical td:first-child{box-shadow:inset 4px 0 #dc2626}.ticket-table tbody tr.ticket-table__row--priority-high:hover td{background:#ffedd5}.ticket-table tbody tr.ticket-table__row--priority-critical:hover td{background:#ffe4e6}.ticket-table tbody tr.ticket-table__row--selected td{background:var(--brand-blue-050)}.ticket-table tbody tr.ticket-table__row--selected.ticket-table__row--priority-high td:first-child{box-shadow:inset 4px 0 #d97706}.ticket-table tbody tr.ticket-table__row--selected.ticket-table__row--priority-critical td:first-child{box-shadow:inset 4px 0 #dc2626}.ticket-table tbody tr:last-child td{border-bottom:0}.ticket-table td{color:var(--ink-700);font-size:13px}.ticket-table td strong,.ticket-title-link 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