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var(--ink-100);border-radius:var(--r-md);background:var(--surface-card);box-shadow:var(--shadow-xs)}.profile-header{display:grid;justify-items:center;gap:var(--space-3);padding:var(--space-7);text-align:center}.profile-avatar-large{width:72px;height:72px;font-size:22px}.profile-name{color:var(--ink-1000);font-size:22px;font-weight:100}.profile-email{color:var(--ink-500);font-size:13px}.profile-badges,.permission-list{display:flex;flex-wrap:wrap;gap:var(--space-2);justify-content:center}.role-badge,.permission-chip,.status-indicator{display:inline-flex;align-items:center;justify-content:center;min-height:26px;padding:0 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320px;gap:var(--space-6);align-items:start}.ticket-form-layout--single{grid-template-columns:minmax(0,1fr)}.ticket-form-main,.ticket-form-side{min-width:0}.ticket-field-groups{display:grid;gap:var(--space-5)}.ticket-files-panel{display:grid;gap:var(--space-4)}.ticket-files-panel__header{margin-bottom:0}.ticket-files-panel__header .attachment-drop-hint{margin-top:var(--space-2)}.ticket-files-panel__layout{display:grid;grid-template-columns:1fr;gap:var(--space-4);align-items:start}.ticket-files-panel__upload,.ticket-files-panel__meta{min-width:0}.ticket-files-panel__meta{display:grid;gap:var(--space-3);align-content:start}.ticket-files-panel__meta .attachment-list--draft{margin-top:0}.ticket-files-panel__upload .attach-zone{width:100%}.ticket-files-panel__summary{margin:0;color:var(--ink-500);font-size:13px;font-weight:100}.ticket-files-panel .attachment-list--scrollable{max-height:260px;overflow-y:auto;padding-right:var(--space-2);overscroll-behavior:contain}.ticket-form-submit-row{position:sticky;bottom:var(--space-4);z-index:4;display:flex;grid-column:1;justify-content:flex-end;padding-top:var(--space-3);background:linear-gradient(180deg,rgba(248,250,252,0),var(--surface-page) 42%)}.ticket-form-submit-row .btn{min-width:160px}.ticket-email-options{display:grid;gap:var(--space-4)}.ticket-email-options .checkbox-label{margin:0}.ticket-email-options--reply{grid-template-columns:repeat(2,minmax(0,1fr))}.ticket-field-group{min-width:0}.ticket-field-group--compact{display:grid;gap:var(--space-4);padding-bottom:var(--space-5);border-bottom:1px solid var(--ink-100)}.ticket-field-group--compact h3{margin:0;color:var(--ink-1000);font-size:14px;line-height:1.35}.ticket-field-group__toggle{display:flex;width:100%;min-height:32px;align-items:center;justify-content:space-between;gap:var(--space-3);padding:0;border:0;background:transparent;color:var(--ink-1000);cursor:pointer;font-size:14px;font-weight:100;line-height:1.35;text-align:left}.ticket-field-group__toggle:focus-visible{outline:none;border-radius:var(--r-xs);box-shadow:var(--shadow-focus)}.ticket-field-group__toggle-icon{width:18px;height:18px;flex:0 0 18px;fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:2.25;transition:transform var(--duration-fast) var(--easing-standard)}.ticket-field-group__toggle-icon--collapsed{transform:rotate(-90deg)}.ticket-form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:var(--space-5)}.ticket-form-grid--compact{grid-template-columns:1fr;gap:var(--space-4)}.ticket-form-grid__wide{grid-column:1 / -1}.custom-field-button{justify-self:start}.custom-field-multi-button{position:relative;width:max-content;max-width:100%}.custom-field-multi-button summary{cursor:pointer;list-style:none}.custom-field-multi-button summary::-webkit-details-marker{display:none}.custom-field-multi-button__menu{position:absolute;z-index:20;top:calc(100% + var(--space-2));left:0;display:grid;min-width:180px;padding:var(--space-2);border:1px solid var(--ink-100);border-radius:var(--r-sm);background:var(--surface-card);box-shadow:var(--shadow-md)}.custom-field-multi-button__menu button{padding:var(--space-2) var(--space-3);border:0;border-radius:var(--r-sm);background:transparent;color:var(--ink-900);text-align:left;font:inherit;cursor:pointer}.custom-field-multi-button__menu button:hover{background:var(--brand-blue-50)}.ticket-form-side{position:sticky;top:var(--space-7);display:grid;gap:var(--space-5)}.ticket-form-side .panel__header{margin-bottom:0}.ticket-form-side__fields,.tag-picker{display:grid;gap:var(--space-4)}.attach-zone{display:grid;width:100%;min-height:72px;place-items:center;padding:var(--space-4);border:1.5px dashed var(--ink-200, #d1d5db);border-radius:var(--r-sm);background:#fff;color:var(--ink-500);cursor:pointer;font-size:13px;font-weight:100;text-align:center}.attach-zone:hover,.attach-zone:focus-visible{border-color:var(--brand-blue-600);background:var(--brand-blue-050);color:var(--brand-blue-700)}.tag-picker{padding-top:var(--space-4);border-top:1px solid var(--ink-100)}.tag-picker__item{display:flex;align-items:center;gap:var(--space-2);min-width:0;color:var(--ink-700);font-size:13px;overflow-wrap:anywhere}.ticket-filter-panel{min-width:0;padding:var(--space-4)}.ticket-filter-layout{display:flex;min-width:0;flex-wrap:nowrap;align-items:end;gap:var(--space-3)}.ticket-filter-bar{display:grid;grid-template-columns:repeat(auto-fit,minmax(150px,1fr));gap:var(--space-4);align-items:end}.ticket-operator-layout{display:contents}.ticket-operator-main{display:grid;grid-column:2;grid-row:2;min-width:0;gap:var(--space-5)}.app-shell--ticket-list .ticket-operator-main{min-height:0;overflow-x:hidden;overflow-y:auto;overscroll-behavior:contain;scrollbar-gutter:stable}.ticket-queue-panel{width:100%;display:grid;grid-column:1;grid-row:1 / -1;min-width:220px;max-width:none;grid-auto-rows:max-content;align-content:start;gap:var(--space-2);padding:var(--space-4);position:sticky;top:var(--space-7);height:100%;max-height:calc(100dvh - (var(--space-7) * 4));min-height:0;overflow-x:hidden;overflow-y:auto;overscroll-behavior:contain;scrollbar-gutter:stable}.ticket-queue-panel__resize-handle{position:absolute;z-index:2;top:0;right:0;width:12px;height:100%;border:0;background:transparent;cursor:col-resize}.ticket-queue-panel__resize-handle:after{position:absolute;top:var(--space-4);right:5px;bottom:var(--space-4);width:2px;border-radius:var(--r-pill);background:transparent;content:""}.ticket-queue-panel__resize-handle:hover:after,.ticket-queue-panel__resize-handle:focus-visible:after,.ticket-queue-panel--resizing .ticket-queue-panel__resize-handle:after{background:var(--brand-blue-300)}.ticket-queue-panel-is-resizing{cursor:col-resize;-webkit-user-select:none;user-select:none}.queue-tree{display:grid;grid-auto-rows:max-content;align-content:start;gap:var(--space-1)}.queue-tree-button{display:grid;width:100%;min-height:34px;grid-template-columns:minmax(0,1fr) 32px;gap:var(--space-2);align-items:center;padding:6px 10px;border:0;border-radius:var(--r-sm);background:transparent;color:var(--ink-700);cursor:pointer;font-size:13px;text-align:left}.queue-tree-button:hover,.queue-tree-button--active{background:var(--brand-blue-050);color:var(--brand-blue-700)}.queue-tree-button span{min-width:0;overflow-wrap:anywhere}.queue-tree-button .ticket-filter-label{display:inline-grid;grid-template-columns:16px minmax(0,1fr);align-items:center;column-gap:6px;color:inherit}.queue-tree-filter-icon{display:inline-grid;width:16px;height:16px;place-items:center;color:currentColor}.queue-tree-filter-icon svg{width:16px;height:16px;fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.8}.queue-tree-button strong{display:inline-flex;width:32px;min-width:32px;min-height:22px;align-items:center;justify-content:center;padding:0;border-radius:var(--r-pill);background:var(--surface-muted);color:var(--ink-700);font-size:11px;line-height:1;text-align:center}.queue-tree-button--active strong{background:#fff;color:var(--brand-blue-700)}.queue-tree-divider{height:1px;margin:var(--space-1) 0;background:var(--ink-100)}.queue-tree-divider--group{margin:var(--space-2) 0;background:var(--ink-150, var(--ink-100))}.queue-tree-group{display:grid;grid-auto-rows:max-content;align-content:start;gap:0}.queue-tree-group__header{display:flex;width:100%;min-height:24px;align-items:center;gap:var(--space-2);padding:4px 10px;border:0;border-radius:0;background:transparent;color:var(--ink-500);cursor:pointer;font-family:var(--font-mono);font-size:11px;font-weight:100;text-align:left;text-transform:uppercase}.queue-tree-group__header:hover{background:transparent;color:var(--ink-700);outline:none}.queue-tree-group__header:focus-visible{background:transparent;color:var(--ink-700);outline:none}.queue-tree-group__chevron{display:inline-grid;width:12px;height:12px;flex:0 0 12px;place-items:center;color:var(--ink-500)}.queue-tree-group__chevron-icon{width:12px;height:12px;fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:2;transition:transform var(--duration-fast) var(--easing-standard)}.queue-tree-group__chevron--collapsed .queue-tree-group__chevron-icon{transform:rotate(-90deg)}.queue-tree-group__children{display:grid;grid-auto-rows:max-content;align-content:start;gap:0;padding-left:var(--space-3)}.queue-tree-group__children--flat{padding-left:0}.queue-tree-button--child{min-height:32px;padding-left:var(--space-4)}.open-ticket-tabs{position:relative;display:flex;min-width:0;align-items:center;gap:var(--space-2);padding-block:2px 0;border-top:1px solid var(--ink-100)}.workspace-open-ticket-tabs{position:sticky;top:0;z-index:40;margin-bottom:var(--space-4);padding:var(--space-3) 0 var(--space-2);background:var(--surface-page)}.open-ticket-tabs__actions{display:inline-flex;flex:0 0 auto;align-items:center;gap:var(--space-1)}.open-ticket-tabs__action{display:inline-grid;width:34px;height:34px;place-items:center;border:1px solid var(--brand-blue-200);border-radius:var(--r-sm);background:#fff;color:var(--brand-blue-700);cursor:pointer;text-decoration:none}.open-ticket-tabs__action:hover,.open-ticket-tabs__action:focus-visible{border-color:var(--brand-blue-400);background:var(--brand-blue-050);color:var(--brand-blue-900);outline:none}.open-ticket-tabs__action svg{width:17px;height:17px;fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:2}.open-ticket-tabs__scroller{display:flex;min-width:0;flex:1 1 auto;gap:var(--space-2);overflow-x:hidden;padding:0 2px 3px;scrollbar-width:none}.open-ticket-tabs__scroller::-webkit-scrollbar{display:none}.open-ticket-tabs__item{display:grid;width:300px;min-width:300px;max-width:300px;flex:0 0 300px;grid-template-columns:minmax(0,1fr) 28px;overflow:hidden;border:1px solid var(--ink-100);border-radius:var(--r-sm);background:#fff}.open-ticket-tabs__item--active{border-color:var(--brand-blue-300);background:var(--brand-blue-050);box-shadow:0 0 0 1px #0061ff14}.open-ticket-tabs__link{display:grid;min-width:0;grid-template-areas:"number title";grid-template-columns:auto minmax(0,1fr);gap:2px var(--space-2);align-items:center;padding:5px 8px;color:inherit;text-decoration:none}.open-ticket-tabs__number{grid-area:number;color:var(--brand-blue-700);font-size:11px;font-weight:100}.open-ticket-tabs__title{min-width:0;grid-area:title;overflow:hidden;color:var(--ink-1000);font-size:12px;font-weight:100;text-overflow:ellipsis;white-space:nowrap}.open-ticket-tabs__close{display:grid;width:28px;min-height:100%;place-items:center;border:0;border-left:1px solid var(--ink-100);background:transparent;color:var(--ink-500);cursor:pointer}.open-ticket-tabs__close:hover,.open-ticket-tabs__close:focus-visible{background:#fff;color:var(--brand-blue-700)}.open-ticket-tabs__close svg{width:14px;height:14px;fill:none;stroke:currentColor;stroke-linecap:round;stroke-width:2.25}.open-ticket-tabs__overflow{position:relative;z-index:2;display:inline-flex;flex:0 0 auto;margin-left:auto}.open-ticket-tabs__overflow-button{background:var(--surface-card)}.open-ticket-tabs__popover{--open-ticket-tabs-popover-row-height: 40px;position:absolute;top:calc(100% + var(--space-2));right:0;display:grid;width:min(360px,calc(100vw - 32px));gap:var(--space-3);padding:var(--space-3);border:1px solid var(--ink-100);border-radius:var(--r-sm);background:#fff;box-shadow:var(--shadow-lg)}.open-ticket-tabs__popover-list{display:grid;max-height:calc(var(--open-ticket-tabs-popover-row-height) * 5);overflow-y:auto;overscroll-behavior:contain;scrollbar-gutter:stable}.open-ticket-tabs__popover-item{display:grid;height:var(--open-ticket-tabs-popover-row-height);min-width:0;min-height:var(--open-ticket-tabs-popover-row-height);grid-template-columns:minmax(0,1fr) 32px;overflow:hidden;border-bottom:1px solid var(--ink-100)}.open-ticket-tabs__popover-item:first-child{border-top:1px solid var(--ink-100)}.open-ticket-tabs__popover-link{display:grid;min-width:0;grid-template-areas:"number title";grid-template-columns:max-content minmax(0,1fr);gap:var(--space-2);align-items:center;padding:8px 10px;color:inherit;text-decoration:none}.open-ticket-tabs__popover-link:hover,.open-ticket-tabs__popover-link:focus-visible{background:var(--brand-blue-050);outline:none}.open-ticket-tabs__popover-close{display:grid;width:32px;min-height:38px;place-items:center;border:0;border-left:1px solid var(--ink-100);background:transparent;color:var(--ink-500);cursor:pointer}.open-ticket-tabs__popover-close:hover,.open-ticket-tabs__popover-close:focus-visible{background:var(--surface-subtle);color:var(--brand-blue-700);outline:none}.open-ticket-tabs__popover-close svg{width:14px;height:14px;fill:none;stroke:currentColor;stroke-linecap:round;stroke-width:2.25}.open-ticket-tabs__close-all{width:100%;min-height:36px}.ticket-filter-bar--extended{flex:1 1 auto;grid-template-columns:minmax(220px,1.35fr) repeat(4,minmax(112px,.8fr)) auto;gap:var(--space-2)}.ticket-filter-bar--extended .form-group:first-child{grid-column:auto}.ticket-filter-bar--extended .form-label{font-size:11px}.ticket-filter-bar--extended .form-input{min-height:36px;padding:7px var(--space-3);font-size:13px}.ticket-filter-bar>.btn{align-self:end;min-width:106px;min-height:36px;padding:0 var(--space-3);white-space:nowrap}.ticket-table-panel{display:flex;height:100%;min-height:0;flex-direction:column;min-width:0}.app-shell--ticket-list .ticket-table-panel{height:auto;min-height:100%}.ticket-selection-actions{display:flex;flex:0 0 auto;flex-wrap:nowrap;align-items:end;justify-content:flex-end;gap:var(--space-2)}.ticket-selection-actions .btn{min-height:36px;padding:0 var(--space-3);white-space:nowrap}.ticket-selection-actions .ticket-list-settings__button{width:36px;height:36px}.ticket-list-settings{position:relative}.ticket-list-settings__button{display:inline-grid;place-items:center;width:38px;height:38px;border:1px solid var(--brand-blue-200);border-radius:var(--r-sm);background:#fff;color:var(--brand-blue-700);cursor:pointer}.ticket-list-settings__button:hover,.ticket-list-settings__button:focus-visible{border-color:var(--brand-blue-400);background:var(--brand-blue-050);outline:none}.ticket-list-settings__icon{width:18px;height:18px;fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.8}.ticket-list-settings__popover{position:absolute;top:calc(100% + var(--space-2));right:0;z-index:20;display:grid;gap:var(--space-3);width:250px;padding:var(--space-4);border:1px solid var(--ink-100);border-radius:var(--r-sm);background:#fff;box-shadow:var(--shadow-lg)}.ticket-list-settings__popover strong{color:var(--ink-1000);font-size:14px}.ticket-list-settings__popover .checkbox-label{margin:0;color:var(--ink-700)}.ticket-bulk-bar{display:flex;flex-wrap:wrap;gap:var(--space-3);align-items:center;margin-bottom:var(--space-5);padding:var(--space-4);border:1px solid var(--brand-blue-100);border-radius:var(--r-sm);background:var(--brand-blue-050)}.ticket-bulk-bar strong{color:var(--brand-blue-700);font-size:13px}.ticket-bulk-bar .form-input{min-width:150px;flex:1 1 150px}.ticket-bulk-bar--danger{border-color:#c6382a47;background:var(--danger-050)}.ticket-bulk-bar--danger strong{color:var(--danger-600)}.ticket-bulk-bar__note{flex:1 1 260px;color:var(--danger-600);font-size:13px}.table-loading-bar{margin-bottom:var(--space-4);padding:var(--space-3) var(--space-4);border-radius:var(--r-sm);background:var(--surface-subtle);color:var(--ink-500);font-size:13px}.ticket-table-wrap{overflow-x:auto;overflow-y:hidden;scrollbar-color:var(--brand-blue-300) var(--ink-050);scrollbar-gutter:stable;scrollbar-width:auto;border:1px solid var(--ink-100);border-radius:var(--r-md);background:#fff}.ticket-mobile-list,.ticket-mobile-controls{display:none}.ticket-mobile-info-toggle{display:none;width:100%;min-height:44px;align-items:center;justify-content:center;padding:10px 14px;border:1px solid var(--brand-blue-200);border-radius:var(--r-sm);background:#fff;color:var(--brand-blue-700);cursor:pointer;font:inherit;font-weight:600;line-height:1.2;text-align:center;touch-action:manipulation}.ticket-mobile-info-toggle[aria-expanded=true]{border-color:var(--brand-blue-500);background:var(--brand-blue-050);color:var(--brand-blue-800)}.ticket-mobile-control-toggle{display:grid;min-height:58px;grid-template-rows:24px auto;gap:4px;place-items:center;padding:7px 8px 6px;border:1px solid var(--ink-100);border-radius:var(--r-sm);background:#fff;color:var(--brand-blue-700);cursor:pointer;font:inherit;text-align:center;touch-action:manipulation}.ticket-mobile-control-toggle__icon{display:grid;width:24px;height:24px;place-items:center;border-radius:var(--r-xs);color:inherit}.ticket-mobile-control-toggle__icon svg{width:20px;height:20px;fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:2}.ticket-mobile-control-toggle__label{max-width:100%;overflow:hidden;color:var(--ink-700);font-size:11px;font-weight:500;line-height:1;text-overflow:ellipsis;white-space:nowrap}.ticket-mobile-control-toggle[aria-expanded=true]{border-color:var(--brand-blue-300);background:var(--brand-blue-050)}.ticket-mobile-control-toggle[aria-expanded=true] .ticket-mobile-control-toggle__icon{background:var(--brand-blue-600);color:#fff}.ticket-mobile-control-toggle[aria-expanded=true] .ticket-mobile-control-toggle__label{color:var(--brand-blue-700)}.ticket-mobile-control-toggle--primary{border-color:var(--brand-blue-600);background:var(--brand-blue-600);color:#fff}.ticket-mobile-control-toggle--primary .ticket-mobile-control-toggle__label{color:#fff}.ticket-mobile-card{display:grid;min-height:112px;gap:var(--space-4);padding:var(--space-4);padding-left:calc(var(--space-4) + (var(--ticket-mobile-depth, 0) * var(--space-5)));border:1px solid var(--ink-100);border-radius:var(--r-sm);background:#fff;box-shadow:var(--shadow-xs);cursor:pointer;touch-action:manipulation}.ticket-mobile-card--selected{border-color:var(--brand-blue-300);background:var(--brand-blue-050)}.ticket-mobile-card--subticket{background:var(--surface-subtle)}.ticket-mobile-card--priority-high{border-left:4px solid #d97706;background:#fff7ed}.ticket-mobile-card--priority-critical{border-left:4px solid #dc2626;background:#fff1f2}.ticket-mobile-card:focus-visible{outline:none;box-shadow:var(--shadow-focus)}.ticket-mobile-card__top{display:grid;grid-template-columns:28px minmax(0,1fr) auto;gap:var(--space-3);align-items:start}.ticket-mobile-card__top input{width:22px;height:22px;margin:2px 0 0;accent-color:var(--brand-blue-600)}.ticket-mobile-card__title{display:grid;min-width:0;gap:var(--space-1)}.ticket-mobile-card__title .mono{color:var(--brand-blue-700);font-size:12px}.ticket-mobile-card__title strong{color:var(--ink-1000);font-size:14px;line-height:1.25;overflow-wrap:anywhere}.ticket-mobile-card__badges{display:flex;flex-wrap:wrap;gap:var(--space-2)}.ticket-mobile-card__badges .status-pill,.ticket-mobile-card__badges .sla-pill{min-height:28px}.ticket-mobile-card__meta{display:grid;grid-template-columns:1fr;gap:var(--space-2);margin:0}.ticket-mobile-card__meta div{display:grid;grid-template-columns:82px minmax(0,1fr);gap:var(--space-3);align-items:start}.ticket-mobile-card__meta dt{color:var(--ink-500);font-size:11px;text-transform:uppercase}.ticket-mobile-card__meta dd{display:grid;min-width:0;gap:1px;margin:0;color:var(--ink-800);font-size:12px;line-height:1.35;overflow-wrap:anywhere}.ticket-mobile-card__meta dd span{color:var(--ink-500)}.ticket-mobile-card__tags{gap:var(--space-2)}.ticket-mobile-card__actions{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:var(--space-2)}.app-shell--ticket-list .ticket-table-wrap{overflow-y:auto;overscroll-behavior:contain}.ticket-table-wrap::-webkit-scrollbar{height:14px}.ticket-table-wrap::-webkit-scrollbar-track{border-radius:var(--r-pill);background:var(--ink-050)}.ticket-table-wrap::-webkit-scrollbar-thumb{border:3px solid var(--ink-050);border-radius:var(--r-pill);background:var(--brand-blue-300)}.ticket-table-wrap::-webkit-scrollbar-thumb:hover{background:var(--brand-blue-500)}.ticket-table{width:100%;min-width:880px;border-collapse:separate;border-spacing:0;font-size:13px}.ticket-table--operator{width:max-content;min-width:100%}.ticket-table th,.ticket-table td{padding:13px 14px;border-bottom:1px solid var(--ink-100);text-align:left;vertical-align:top}.ticket-table th{padding:12px 14px;background:var(--ink-050);color:var(--ink-700);font-size:11px;font-weight:100;text-transform:uppercase;letter-spacing:.06em}.ticket-table thead th{position:sticky;top:0;z-index:2;background:var(--ink-050);box-shadow:0 1px 0 var(--ink-100)}.ticket-table__sort-button{display:inline-flex;width:100%;min-width:0;align-items:center;justify-content:space-between;gap:var(--space-2);padding:0;border:0;background:transparent;color:inherit;cursor:pointer;font:inherit;letter-spacing:inherit;text-align:left;text-transform:inherit}.ticket-table__sort-button:hover,.ticket-table__sort-button:focus-visible,.ticket-table__sort-button--active{color:var(--brand-blue-700)}.ticket-table__sort-button:focus-visible{outline:2px solid var(--brand-blue-400);outline-offset:3px}.ticket-table__sort-icon{width:14px;height:14px;flex:0 0 14px;fill:none;opacity:.42;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.8}.ticket-table__sort-button--active .ticket-table__sort-icon{opacity:1}.ticket-table__sort-button--desc .ticket-table__sort-icon{transform:rotate(180deg)}.ticket-table tbody tr:hover{background:var(--brand-blue-050)}.ticket-table tbody tr.ticket-table__row{cursor:pointer}.ticket-table tbody tr.ticket-table__row td{padding:8px 10px;line-height:1.2;vertical-align:middle;white-space:nowrap}.ticket-table tbody tr.ticket-table__row--selected{background:var(--brand-blue-050)}.ticket-table tbody tr.ticket-table__row--subticket td{background:var(--surface-subtle)}.ticket-table tbody tr.ticket-table__row--subticket:hover td{background:var(--brand-blue-050)}.ticket-table tbody tr.ticket-table__row--priority-high td{background:#fff7ed}.ticket-table tbody tr.ticket-table__row--priority-high td:first-child{box-shadow:inset 4px 0 #d97706}.ticket-table tbody tr.ticket-table__row--priority-critical td{background:#fff1f2}.ticket-table tbody tr.ticket-table__row--priority-critical td:first-child{box-shadow:inset 4px 0 #dc2626}.ticket-table tbody tr.ticket-table__row--priority-high:hover td{background:#ffedd5}.ticket-table tbody tr.ticket-table__row--priority-critical:hover td{background:#ffe4e6}.ticket-table tbody tr.ticket-table__row--selected td{background:var(--brand-blue-050)}.ticket-table tbody tr.ticket-table__row--selected.ticket-table__row--priority-high td:first-child{box-shadow:inset 4px 0 #d97706}.ticket-table tbody tr.ticket-table__row--selected.ticket-table__row--priority-critical td:first-child{box-shadow:inset 4px 0 #dc2626}.ticket-table tbody tr:last-child td{border-bottom:0}.ticket-table td{color:var(--ink-700);font-size:13px}.ticket-table td strong,.ticket-title-link strong{display:inline-block;min-width:0;max-width:100%;overflow:hidden;color:var(--ink-1000);text-overflow:ellipsis;white-space:nowrap}.ticket-table td small{display:inline-block;max-width:100%;margin:0 0 0 var(--space-2);overflow:hidden;color:var(--ink-500);text-overflow:ellipsis;vertical-align:middle;white-space:nowrap}.ticket-table__select{width:64px;min-width:64px;text-align:center!important}.ticket-table th.ticket-table__select,.ticket-table td.ticket-table__select{padding-right:8px;padding-left:8px}.ticket-table td.ticket-table__select{vertical-align:middle}.ticket-table__select-actions{display:grid;width:100%;grid-template-columns:24px 16px;align-items:center;justify-content:center;column-gap:var(--space-1);gap:var(--space-1)}.ticket-table__row--subticket .ticket-table__select-actions{transform:translate(calc(var(--subticket-depth, 1) * 24px))}.ticket-table__number{width:190px;min-width:190px}.ticket-table__title{width:300px;min-width:300px;max-width:300px}.ticket-table__client{width:210px;min-width:210px}.ticket-table__last-reply{width:150px;min-width:150px}.ticket-table__status,.ticket-table__priority,.ticket-table__type{width:168px;min-width:168px}.ticket-table__department,.ticket-table__assignee{width:180px;min-width:180px}.ticket-table__sla{width:160px;min-width:160px}.ticket-table__tags{width:180px;min-width:180px}.ticket-table__activity{width:170px;min-width:170px}.ticket-table__select-actions input{grid-column:2;justify-self:center;width:16px;height:16px}.ticket-last-reply{display:inline-flex;min-width:92px;justify-content:center;padding:5px 10px;border-radius:var(--r-pill);background:var(--ink-050);color:var(--ink-600);font-size:12px;font-weight:100}.ticket-last-reply--client{background:var(--brand-blue-050);color:var(--brand-blue-700)}.ticket-last-reply--agent{background:var(--success-050);color:var(--success-700)}.ticket-subticket-toggle{grid-column:1;justify-self:center;width:24px;height:24px;border:1px solid var(--brand-blue-200);border-radius:var(--r-sm);background:#fff;color:var(--brand-blue-700);font-weight:100;line-height:1;cursor:pointer}.ticket-number-copy{display:flex;min-width:0;align-items:center;gap:var(--space-2);white-space:nowrap}.ticket-table__row--subticket .ticket-number-copy{padding-left:calc(var(--subticket-depth, 1) * 24px)}.ticket-number-inline{display:inline-flex;align-items:center;gap:var(--space-2)}.ticket-number-copy__button{display:inline-grid;place-items:center;width:26px;height:26px;border:1px solid var(--brand-blue-100);border-radius:var(--r-sm);background:#fff;color:var(--brand-blue-700);cursor:pointer}.ticket-number-copy__button:hover,.ticket-number-copy__button:focus-visible{border-color:var(--brand-blue-400);background:var(--brand-blue-050);outline:none}.ticket-number-copy__icon,.ticket-number-copy__button svg{width:15px;height:15px;fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:1.8}.ticket-title-link--subticket{position:relative;padding-left:calc(var(--subticket-depth, 1) * 24px)}.ticket-title-link--subticket:before{content:"";position:absolute;top:14px;left:calc((var(--subticket-depth, 1) - 1) * 24px + 6px);width:12px;border-top:1px solid var(--brand-blue-200)}.section-collapse-trigger{display:flex;width:100%;align-items:center;justify-content:space-between;gap:var(--space-3);padding:0;border:0;background:transparent;color:var(--ink-1000);cursor:pointer;font:inherit;font-weight:100;text-align:left}.section-collapse-trigger:focus-visible{outline:none;border-radius:var(--r-xs);box-shadow:var(--shadow-focus)}.section-collapse-trigger svg{width:18px;height:18px;fill:none;stroke:currentColor;stroke-linecap:round;stroke-linejoin:round;stroke-width:2.2}.ticket-inline-select{width:100%;min-width:135px;min-height:34px;padding:0 var(--space-8) 0 var(--space-3);border:1px solid var(--ink-150);border-radius:var(--r-sm);background:#fff;color:var(--ink-800);font:inherit}.ticket-table tbody tr.ticket-table__row .ticket-inline-select{min-height:30px}.ticket-inline-select:disabled{color:var(--ink-400);cursor:wait}.ticket-subtickets-row td{background:var(--ink-050)}.ticket-subtickets-list,.ticket-subticket-node{display:grid;gap:var(--space-2)}.ticket-subticket-row{display:grid;grid-template-columns:28px minmax(0,1fr);gap:var(--space-2);align-items:center}.ticket-subticket-toggle--nested{margin-right:0}.ticket-subticket-toggle-spacer{width:24px;height:24px}.ticket-subticket-link{display:grid;grid-template-columns:150px minmax(180px,1fr) auto;gap:var(--space-3);align-items:center;padding:var(--space-3);border:1px solid var(--ink-100);border-radius:var(--r-sm);background:#fff}.ticket-subtickets-list--nested{margin-left:28px;padding-left:var(--space-4);border-left:2px solid var(--brand-blue-100)}.ticket-subticket-link--nested{background:var(--brand-blue-050)}.confirm-overlay{position:fixed;inset:0;z-index:60;display:grid;place-items:center;padding:var(--space-6);background:var(--surface-overlay)}.confirm-dialog{display:grid;grid-template-columns:auto minmax(0,1fr);gap:var(--space-5);width:min(100%,520px);padding:var(--space-6);border:1px solid var(--ink-100);border-radius:var(--r-md);background:#fff;box-shadow:var(--shadow-lg)}.confirm-dialog__icon{display:grid;width:44px;height:44px;place-items:center;border-radius:50%;background:var(--danger-050);color:var(--danger-600);font-weight:100}.confirm-dialog__body{min-width:0}.confirm-dialog__body h2{margin:0 0 var(--space-2);color:var(--ink-1000);font-size:20px}.confirm-dialog__body p{margin:0;color:var(--ink-600);line-height:1.5}.confirm-dialog__actions{grid-column:1 / -1;display:flex;justify-content:flex-end;gap:var(--space-3)}.ticket-row-meta{display:flex;flex-wrap:wrap;gap:var(--space-2);margin-top:var(--space-2);color:var(--ink-500);font-size:11px}.ticket-row-meta span+span:before{content:"·";margin-right:var(--space-2)}.ticket-title-link{display:block;min-width:0;max-width:100%}.ticket-title-link:hover strong{color:var(--brand-blue-700)}.ticket-tags{display:flex;flex-wrap:wrap;gap:var(--space-2);margin-top:var(--space-3)}.ticket-tags--table{flex-wrap:nowrap;margin-top:0;overflow:hidden}.ticket-tags--table .ticket-tag{max-width:140px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-tag{display:inline-flex;align-items:center;justify-content:center;min-height:24px;padding:0 var(--space-3);border:1px solid var(--ink-100);border-radius:var(--r-sm);background:var(--surface-muted);color:var(--ink-700);font-size:11px;font-weight:100;line-height:1}.sla-pill{display:inline-flex;align-items:center;justify-content:center;min-height:26px;width:fit-content;padding:0 var(--space-3);border-radius:var(--r-sm);background:var(--surface-muted);color:var(--ink-700);font-size:12px;font-weight:100;line-height:1;white-space:nowrap}.sla-pill--ok{background:var(--success-050);color:var(--success-600)}.sla-pill--warn,.sla-pill--paused{background:var(--warning-050);color:var(--warning-600)}.sla-pill--overdue{background:var(--danger-050);color:var(--danger-600)}.sla-pill--done{background:var(--surface-muted);color:var(--ink-600)}.sla-pill--none{background:var(--surface-muted);color:var(--ink-500)}.pagination-bar{position:sticky;bottom:0;z-index:5;display:flex;flex-wrap:wrap;gap:var(--space-4);align-items:end;justify-content:space-between;margin-top:auto;padding-top:var(--space-4);border-top:1px solid var(--ink-100);background:var(--surface-card)}.pagination-limit{width:140px}.pagination-actions{display:flex;flex-wrap:wrap;gap:var(--space-3);align-items:center}.ticket-detail-layout{--ticket-left-context-width: 220px;--ticket-collapse-rail-width: 32px;--ticket-properties-width: 340px;display:grid;grid-template-columns:var(--ticket-left-context-width) var(--ticket-collapse-rail-width) minmax(0,1fr) var(--ticket-collapse-rail-width) var(--ticket-properties-width);gap:var(--space-2);align-items:stretch}.ticket-detail-layout--left-context-collapsed{--ticket-left-context-width: 0px}.ticket-detail-layout--properties-collapsed{--ticket-properties-width: 0px}.ticket-detail-page{display:grid;grid-template-columns:var(--ticket-queue-panel-width, 260px) minmax(0,1fr);grid-template-rows:auto minmax(0,1fr);gap:var(--space-6);height:calc(100dvh - (var(--space-7) * 2));min-height:0;align-items:stretch;overflow:hidden}.ticket-detail-page>.ticket-detail-queue-panel{grid-column:1;grid-row:1 / -1}.ticket-detail-page>.ticket-detail-header{grid-column:2;grid-row:1}.ticket-detail-page>.ticket-detail-layout{grid-column:2;grid-row:2}.ticket-detail-page 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.ticket-thread-panel{height:100%;min-height:0;grid-template-rows:minmax(0,1fr) auto;overflow:hidden}.ticket-detail-page .ticket-message-list,.ticket-detail-page .ticket-context-panel,.ticket-detail-page .ticket-properties-panel{min-height:0;overflow:auto;overscroll-behavior:contain;scrollbar-gutter:stable}.ticket-detail-page .ticket-message-list{align-content:start;overflow-x:hidden;overflow-y:scroll;scrollbar-color:var(--brand-blue-300) var(--ink-050);scrollbar-width:auto}.ticket-detail-page .ticket-message-list::-webkit-scrollbar{width:12px}.ticket-detail-page .ticket-message-list::-webkit-scrollbar-track{border-radius:var(--r-pill);background:var(--ink-050)}.ticket-detail-page .ticket-message-list::-webkit-scrollbar-thumb{border:3px solid var(--ink-050);border-radius:var(--r-pill);background:var(--brand-blue-300)}.ticket-detail-page .ticket-message-list::-webkit-scrollbar-thumb:hover{background:var(--brand-blue-500)}.ticket-detail-page .ticket-context-panel,.ticket-detail-page 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